“Sartorelli Consulting came highly recommended, and still exceeded expectations. Heather’s knowledge in her area is immediately apparent, and her approach is comprehensive and actionable. Her program evaluates and identifies ways to improve surgery flow, from drop off to release, while hitting all steps in between. But it also provides tactical, hands-on training for staff. This results in a better approach at the organizational level, and better trained employees at the “hands-on” level. It is also worth noting that Heather is a talented teacher. He non-judgmental approach helps put teams at ease, reducing emotional barriers to learning. Also, she is highly organized and a strong communicator, so she is able to present information very effectively. Finally, the rates were entirely reasonable. Overall, engaging with Sartorelli Consulting was one of the most impactful decisions we made this year.”

Gary Evans, Clinic Director

Humane Society of Huron Valley Clinic

“It doesn’t matter if your clinic is already established or a brand new HVSNC, Sartorelli Consulting Services is for you! The amount of knowledge and experience that Heather has is remarkable. Our goal at POA SPAY! was to become more efficient, while ensuring patient safety. She provided us with every tool necessary to accomplish that. While writing this review, we are 3 months post consult and our team has increased their average weekly surgery numbers every month!”

Kelly Rossitto, Clinic Manager

POA SPAY!

“Sartorelli consulting did a great job getting my team to communicate more and be more efficient in surgery. She was extremely thorough and spent time with each team member. I would definitely recommend her!”

Staci Kehir, DVM, Medical Director

Greenville County Animal Care

“Heather visited our new spay/neuter clinic recently for a 2 day consult. Her visit included spending time with our entire team for an entire day, including our intake, surgery, and discharge processes. She reviewed both our team members’ skills as well as SOP’s. The second day involved a thorough and detailed review of current strong points, as well as areas of improvement, given both in oral and written form. Heather has a strong technical background and strong history in the spay/neuter field, and her observations and recommendations were grounded and practical for implementation. Afterwards, which is always important, she was available for follow-ups and questions. Our spay/neuter service is now a stronger team, more efficient, and living up to the expectation of high volume and high quality for our community, thanks to Heather.”

Rizal Lopez, DVM, Spay/Neuter Services Program Manager

SPCA Tampa Bay

“I first met Heather as a hired member of a team to come to our low cost spay/neuter clinic for a consult. We had several obstacles and questions about our daily functioning and needed assistance on how we could be more efficient, safe, and progress as a team. Heather went above and beyond to answer questions from the team as well as show hands on demonstrations with such confidence and ease. She was personable with my staff members and was able to explain techniques in a professional, understandable manner. She absolutely made an impact on our team as a whole.”

Jessica Armstrong Public Programs Manager

Pet Fix Savannah | Humane Society for Greater Savannah

“Heather is the best! She is knowledgeable and innovative with her training. She provides hands on techniques, which allows the veterinary staff to feel confident in their own skill set. She has a stress-free approach to animal handling, so you know the animals feel safe in the environment. She also helps with streamlining clinic flow. All-around an expert in the field!”

Lee Nix, Clinic Manager

SnipWell Spay/Neuter & Wellness Clinic

“When I met Heather Sartorelli in 2013 I could tell that she had a true passion and drive for animal welfare.  We had an immediate connection as I’m also involved in animal welfare.  I was impressed with her knowledge, compassion and desire to make a difference in the lives of animals and their people.  Over the years I’ve watched her grow in the spay and neuter field from Veterinary Technician, to manager of the Clinic Mentorship Program training technicians locally then developing that program into the best spay and neuter training program in the US.  As a longtime volunteer then becoming President of the Animal Compassion Network and as a past Chairperson of Asheville Humane Society I see first hand the tremendous difference an effective spay and neuter program has on shelter intake, animal homelessness and ultimately euthanasia.  After witnessing Ms. Sartorelli’s success in the field I wholeheartedly endorse her Spay and Neuter Consulting Services.”

Kimberly Evans, President of the Animal Compassion Network

"Heather Sartorelli, RVT is a national leader in spay and neuter systems. She has in depth experience in every aspect of running a successful surgical practice. Her skills include team building, time management, ordering and inventory, controlled substance management, anesthesiology, surgical technology, gentle animal handling, disease prevention protocols, disaster planning and emergency protocols. Ms. Sartorelli has a confident and relaxed teaching style which enables her to share her experiences and inspire and build up any surgical team."

Whitney Eure, DVM

I had the pleasure of working with Heather for a number of years, at the Humane Alliance in Asheville, NC.  Heather’s work as a veterinary technician was always professional and competent.  She is a quiet, steady leader that possesses the ability to break down challenges into small workable components.  The tempo of a spay/neuter clinic can at times feel overwhelming.  Heather was always able to keep the process moving forward in a low stress manner.  This afforded me the comfort of knowing our patients and our staff, were operating in a safe, pleasant and efficient environment. She fully understands the flow of the clinic and how to make small adjustments that result in effective results.  As a leader, she was widely respected by her peers and was always approachable.  I was always confident in her judgement. She is a professional, steady leader who is very knowledgeable on how running a Spay and Neuter clinic works, I endorse Heather's Spay and Neuter Consulting Services.

Casey Fletcher, DVM